"How long will my order take to arrive?"
Orders are processed and prepared to be shipped within 3-7 business days. Delivery times may take 2-6 weeks from the time of purchase to shipping your order worldwide unless it is specified in the product description.
"How does shipping work?"
Lodamer works with global merchants and vendors as well as top quality handmade artisans in order to provide you the best quality at the best prices. This means that your order is shipped from all over the world depending on the location. Our shipping methods for majority of our shipments are USPS, FedEx, & DHL.
Because we ship directly from our partners and a lot of our products are high demand, your item(s) may take 2-6 weeks to arrive. If you buy more than one lamp it is possible that you will receive more than one package.
Please do not worry if it does not show up immediately. We provide tracking numbers and carrier identification with every order as well.
24/7/365 ticket and email support is conveniently offered to you, We are always only one email away and offer very fast response times. Please contact us if you need assistance, we are here for you..
Premium Shipping with additional insurance included: With our premium shipping option, we insure your products shipped to you with additional insurance just in case anything happens to your order while it is in route to you it is insured and we will automatically send you a replacement order with no questions asked after providing proof that something happen to your order :-). Thanks for shopping with Lodamer.
"How can I return an item?"
Refer to our Return Policy If you need further assistance, please send us an email at email@example.com
"How long will it take for you to reply to my message?"
We strive to maintain one of the fastest response times on the web. Thus far we manage to meet our best results regularly and respond to inquiries within 1-3 hours, but we aren't always perfect so please allow up to 24 hrs -- especially on weekends or holidays. We guarantee awesome customer support!