I’ll update this review if customer support solves the issue.
Box arrived damaged and parts are damaged and missing. Instructions are missing. Parts that arrived match the smaller light when I ordered the larger size. The box and contents are filthy. Accidents happen and I hope Lodamer can fix this and get me a light in the size I ordered so I can update my review.
————
Update: The replacement light arrived on 7/1 after several months of delay. Supply chain/customs delays were out of anyone’s control. I wish Lodamer gave me the tracking number when the package was sent. Instead they sent another number and it took multiple requests over several weeks to get the actual tracking number. I had just requested a refund when the package was located and tracking number sent. Just in time because with no way of knowing what was going on, I was about to request a chargeback!
This lamp is the dimension I ordered and it arrived undamaged. However, the top of the light (ceiling plate) is smaller than typical US junction boxes, so I had to purchase one that fit here. A ground wire wasn’t included (the light is metal so no ground wire is a code violation here); that needed to be fixed. The build quality is low—the globes seem to bend the metal arches out of balance.
Overall, I have a light and the aesthetic matches the pictures. I am disappointed with the build quality, electrical, and ceiling plate. I don’t believe this light is worth the price.